I work hard to keep my pricing competitive, while also in line with the level of service and quality I intend on delivering to you.
Please keep in mind that there is a great deal of time involved in completing your work that is over and above the actual lettering. Communication with you on style, ink, and pricing, putting together quotes, printing out your address list and getting it in good order, time spent experimenting with nibs and inks to find the combination that works best on your envelopes, proofreading, packaging for shipping, billing, and hand delivering your precious cargo to FedEx is all part of the job of delivering to you the service and quality I want you to experience! I also assume, based on 10 years of experience, that there will likely be a few emails along the way with changes, additions or corrections to your list. All of this is the reason I have established minimum orders....it takes the same amount of time on much of this work whether there are 5 envelopes or 500!
I have worked with brides for nearly a decade in all parts of the country, and even a handful of international clients....weddings in Canada, Australia, London, and Italy. I have never missed a deadline, and to my knowledge never disappointed a bride in any way. I try to go above and beyond, and I pride myself on very timely communications. I often send updates along the way, and even photos of your work in process. As a bride or mother of the bride, I know you are likely in the midst of a busy and stressful journey. I see my job as making the invitation experience as stress free and as easy for you as possible.
I would be honored to work with you!
Pricing minimums and surcharges which apply to all work:
There is a $250 minimum for addressing envelopes, and a $100 minimum for lettering escort cards, place cards and/or table numbers if they are stand alone projects. Minimum charges are waived if I have addressed your envelopes.
10% additional for metallic inks.
10% additional for lined or dark colored opaque envelopes.
$20 charge for mixing custom ink color.
includes 3 line address plus zip; .75 cents additional for extra lines. (Examples: Apartment # spelled out on separate line, 2 people with different last names on same invitation, separate line for children's names, etc.)
$1.00 per line
It is far more cost effective to have the return address printed rather than hand lettered on the back flap of the outer envelope and on the front of the return envelope. I highly recommend it!
Place Cards (1 name only) :$1.25 per name
Escort Cards (name plus table number): $1.50 per name
Invitations Suite, Custom Stationery, Special Projects
Quoted upon request
Shipping and Corrections
I bill shipping at cost, with a standard minimum of $15 to cover the processsing, and packaging time and materials. I ship via FedEx Ground. I include extra insurance and/or signature required only upon request. The cost for insurance is approximately $2 for every additional $100 over and above the $100 coverage including in your base shipping price. If you declare about $499 in value, a signature is required upon delivery. I send you the tracking # when I ship.
How far in advance should I book you?
I recommend booking your callligraphy no later than when you order your invitations. My schedule normally fills up several months in advance.
How should I send my address list to you?
You can either include a hard copy with your envelopes, or email me your list. Please make sure the list is in a readable size font....10 or 12 point Times Roman works well. Also, please type the list so the each of the address lines is on a separate line, NOTall in one line (no spreadsheets, please!) . Send the list just as you would like it done. I will follow it closely. You can abbreviate state names, if it's easier, and I can put the zip code on its own line even if your list is not formatted that way. NOTE: Please provide a list (or separate line under the main address) for all inner envelopes. Don't leave it to me to decide how these will be done.
Do you require a deposit?
Your job is confirmed on my schedule only when the 50% deposit is in hand. I can hold your spot if you let me know your check is on the way.
Do you have a contract for me to sign?
I don't have a contract. I have never felt the need for one. For 10 years, I have depended on mutual trust and respect as my contract, and have never been disappointed!
How do I pay you?
My pricing assumes payment by check, so that I can keep my pricing down. Checks can be mailed to me at Kristen Henderson 809 Berkeley Ave. Charlotte NC 28203. I am more than happy to accept Paypal and credit cards, but do pass on their 3% fee as an addition to your bill.
What is your turnaround time?
The normal turnaround time is 2 weeks. This can stretch to 3 weeks during the busiest seasons, or if the number of envelopes exceeds 200. When I book your job, I note the date on which I expect to have both envelopes and lists in hand. If that date changes, please let me know so that I can try to juggle things and still make your deadline. I can't guarantee I can meet the original deadline if your materials are late getting to me, but I can try!!
What if I have corrections or additions to my list, or discover errors when I receive my envelopes?
My goal is 100% accuracy, and all of your work will be proofread, but I am human! I ask that you check over everything as soon as it arrives so that you can ensure it is all correct. I will, of course, correct any of my errors at no charge, and pay in full for shipping them to you! Any additions or corrections on your part once the job is completed will be charged at normal rates, but with a minimum charge of $15 plus postage (Why? Because it takes the same amount of time to set up and clean up, bill and ship whether I am doing 1 envelope or 100!) If the redos are a combination of my errors and your additions/corrections, I charge you only 50% of the shipping cost.
What about rush jobs?
Never say never! I try to take on rush jobs when I can. I hate to say "no" to anyone who needs me! It never hurts to ask if you have a small job requiring a quick turnaround. Sometimes little windows of time open up, and I am happy to try to help! Rush jobs do incur a 20% surcharge.
Do you participate in styled shoots?
In concept, I love styled shoots, and do them at no charge when I take them on! I normally am able to do about 4 per year. My paying work is obviously my priority, but please get in touch if you need paper products for styling, and I'll participate if I can!
Do you make donations to charities?
I feel so fortunate to have the work I do, and want to give back. There are several events I donate work to each year that are near and dear to my heart. Rather than field random inquiries all year long,however, I make all of my giving decisions in December for the following year.